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Worst Customer service ever!!! I've called and emailed at least 20 times. I've been told at least 4 times a Supervisor will contact me and I'm still waiting. This is an awful way to treat your customers !!!
August 18, 2017, 7:23 pm
Celina Santos Dear Under Armour. You must really be too large. #Toolarge for customer service. You must truly be #unlikeany . I have spent over 3 hours of my time on the phone and online chat with UA customer service - which is #unlikeany. I have ordered 2 backpacks - that you willingly sold - that you do not have - that I am now told I will not get. While I get that you are TOO LARGE for comparisons - I would venture to say that perhaps you may be TOO LARGE for your own good if you cannot manage your systems and if a customer service agent can guarantee a backpack to me by Wednesday, which has come and gone - and I still have no backpack. I am currently on hold for a supervisor, which is proving #unlikeany and #toolarge a task as I've been on hold for 47 minutes now. Up until today - I didn't mind spending $24 on underwear for an 8 year old boy - as my son tells me, they really are #unlikeany. And the $75 orange and yellow X Level Scramjets he had to have. And the $20 socks (over and over a hundred times). And the #SC30 gear - tons of it. And to top it off - and this is really #unlikeany - my call was just disconnected. SO Under Armour, whatcha gonna do bout it??? #Unlikeany other company that would call back, I'm sure you're #toolarge for that.
August 10, 2017, 10:23 am
Dont worry Celina Santos I would imagine if Mr Plank does not speak out against and resign from president Trumps manufacturing council they are going to have more problems than worrying about a phone call Boycotts of all products by consumers can be real disheartening now days and with that boycotts of representatives are really bad it tends to have the domino effect so what will it be under armour are you against hate or against making a profit
August 14, 2017, 10:48 am
Good bye UA! You let shallow uninformed pitchmen control your business decisions. Now your stock has fallen to $18 a share! I will be dumping it and your product all together.
August 16, 2017, 12:37 pm
Turning your back on America was a huge mistake!! #boycottunderarmour
August 14, 2017, 10:53 pm
You lost my support when your coward CEO withdrew from Trump's Job Council (American Manufactoring). It's obvious by your choice you now support the enemies of the USA. I hope Jordan Spieth gets away from you fast because "we the people" are boycotting you. Your CEO is a disgrace to American.
August 16, 2017, 11:53 am
UA CEO steps down from American manufacturing council because UA doesn't support American manufacturing. Your products are overpriced garbage made in sweatshops. That wasn't a political statement. The only ones hurt by UA's retreat from the American manufacturing council were potential American workers. Keep your crap overseas.
August 14, 2017, 11:11 pm
Killing an unsuspecting animal for sport is like killing a child for sport. Psychopathic. Under Armour apparently is all for it. Bad customer service and the promoting of baiting and killing wildlife. My, what a sterling company, she said sarcastically.
August 11, 2017, 8:32 pm
Do y'all make any of your items in the USA? I have not seen any in my purchases. Maybe the real reason you resigned from manufacturing council. You don't have USA manufacturing jobs!
August 15, 2017, 10:58 am
President Trump said what was necessary, he denounced hatred from ALL groups, do people really think Antifa is above torching people's homes or killing someone?? They are no better than any common racist, they are fascists, that basically means you obey or they hate you. Hate is hate. I will never buy another Under Armour product again.
August 16, 2017, 3:07 pm
I am very disappointed with the customer service, I sent an order back on July 18 and did not get confirmation of the return being rec'd until August 4th and still have no gotten my refund...I tried to call several times and the get hung up on after the greeting and then after waiting for 45 minutes for a chat was advised it could take 14-17 days! When I asked why I was told they were having systems issues and when I pointed out that I kept getting disconnect by customer service I was advise it was because they had too many calls and they were getting dropped..maybe if you wouldn't get so many calls if you refunded people in a timely manner. This is very frustrating and almost feels deceptive that customers cannot make contact with a company as large and as well known as UA.
August 15, 2017, 7:06 am
Thank you Kevin Plank for leaving Trump's council. Not enough people who agree with you are posting or commenting. I'm sure it is creating a bias where it looks like more people are against your decide. This is, my mind, not a political issue but a moral one. To be clear my family will be buying more from UA to support your decision. Let me also make clear that I agree that in the Charlottesvpille incident there was most likely violence on both sides and I condemn both as well but Trump needed to clearly name the white supremacy groups the day of or at least when asked soon after to clarify. That being said, regardless of leaving the council or not...let's try to get some products made in the US as well.
August 15, 2017, 4:43 pm
Some of us actually OWNED stock in your company, up until today! Never again.. plus its dropped from 40 dollars a share to 18 as of today. Goodbye
August 15, 2017, 11:28 am
Welcome to the list of companies I will no longer support! Do you really think the stupid basement dwellers were the ones buying your products? #MAGA
August 16, 2017, 1:57 pm
Thank you Kevin Plank for your leadership in resigning from the president's council on business and manufacturing. Having the guiding principles will only further your company's progress. It is also a great example for your many young employees and customers.
August 15, 2017, 1:42 pm
Hey CEO Kevin Plank, police officers buy a lot of your Boots and Undershirts. I have to spend my uniform allowance by the end of the month. Guess I won't be buying your compression shirts or tactical boots. 511 it is.
August 16, 2017, 7:04 pm
Whats funny is the thugs and criminals that UA bowed to do not buy their products. Real American who work for a living bought their products. SO much for intelligence on their part.
August 16, 2017, 2:23 pm
Just wanted you to know you resign from trumps counsel, I won't be buying any more of your products, he was talking about both sides not one-sided like you are. I resigned myself from your products!
August 16, 2017, 2:32 pm
Your absolute love affair with trophy hunting, and trophy hunters is a huge disappointment to discover, and that's putting it very mildly. Supporting killing anything that moves, for the fun of it, is one of the worst things your company can stand for. Now that I know what Under Armor feels is worthy of admiration and promotion, I will not be buying a single product from you. I have a couple of friends who do, (did), buy Under Armor garments and other items, for their kids. Women with kids are a pretty reliable source of consumerism. Not to mention their buying goods for themselves. They will no longer be doing that. Word of mouth is a powerful thing, and those two friends, have other friends, and so on and so on. Trophy hunting is looked upon as more than unfavorable , as it should be, it's looked upon as cruel, self centered, disgusting, arrogant and ignorant.
August 12, 2017, 7:35 pm
Congratulation to #UnderArmour for stepping down from Donald Trump!! I was already in love with the product but now i have even more respect for the brand because you understood that Trump is a real jackass!! #BestBrandWorldwide
August 16, 2017, 1:37 pm
Sorry Un-American. You could have had a voice instead of tucking your tail and running . Your CEO Mr. Plank does not stand for your strength of the word " Armour" so let's call it what it is Under ThinTin!
August 16, 2017, 12:33 pm
*** "Under Armour engages in innovation and sports, not politics." And yet you believed a political narrative story effectively promoting paid ANTIFA, BLM, refusefascism rioters who approached with full intent of and initiated the violence. Hate is hate, violence is violence, and that's all the man was saying. None of it is acceptable but you can't condemn one without being a hypocrite about the other. This story will be gone in a short time, but the impact on future jobs lost from your political decision may never be the same again. So I will make a political decision based on your comment from one day. Our archery stores that primarily carried your line is no more, and neither will it return. As well the national level competition team that bared your logo. Perhaps our minor $800/mo average sales loss will compound with others to let you see what job loss feels like. (My political views and business are separate; So no, you won't see our store names.)
August 16, 2017, 6:37 pm
Worn once. Made in China. Call customer service. On hold for 20 minutes. The lady who took my call was rude and hung up on me because I was having trouble finding the 7 digit style number. We USED to buy under armour. After this experience. We will not and hope others read our experience too.
August 16, 2017, 1:12 pm
Boycotted. Can't support the country's leadership but can profit from war fighters? Your customer service sucks balls as well. Signed: A US Army Green Beret. 🇺🇸👊
August 17, 2017, 11:29 am
This company disgusts people that think Trump is a Great President?! Makes me like them even more! Kudos to you for standing up to someone who is so very low. I will continue to by your products.
August 16, 2017, 12:30 pm
August 9, 2017, 10:08 am
Under Armour Makes You Better. www.UA.com
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